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92 3RD AVENUE (212) 979-0053
Minimum order of $11.00 is required for delivery
Delivery estimate is 25-40 min (more info)
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Minimum order of $11.00 is required for delivery
Delivery estimate is 25 - 40 min (more info)
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All burgers come with lettuce, tomato & Thousand Island sauce.
All sandwiches and burgers come with lettuce, tomato & Thousand Island sauce.
Served with fries and a drink.
At Blue 9 Burger, they believe that fast food should be made from scratch, which is why they always start with 100% beef that is never frozen. Every burger is made to order just for you, and is never forced to sit under a heat lamp or get cooked in a microwave. Furthermore, your French fries are made from fresh potatoes that are peeled and diced in the store.
Blue 9 Burger uses only the highest quality, freshest ingredients to make the world's most delicious burgers and fries. Blue 9 Burger—always fresh, always delicious.
Combo #1—Blue 9 Burger (double cheeseburger), fries and a medium drink
Combo #2—American cheeseburger, fries and a medium drink
Combo #3—Hamburger, fries and a medium drink
Blue 9 Burger—Double cheeseburger
You guys completely messed up my order, no tomatoes, grilled onion anywhere in sight.
Won't be ordering from here again.
Posted a month ago by SEOK WON J.
The delivery was 15 minutes past the estimate, so I called to check in. The staff on the line did not clearly announce themselves nor were they very polite. The food here is pretty good, but I wish that they would train their staff to have better phone manners. And I am still waiting on my food (which includes a milkshake)...
...Gave them a second try. It's 60min past when I ordered and it has yet arrive. The person on the phone again was rude. They need to update their estimated time and learn how to be in the service business.
Posted a month ago by Lauren K.
Received order confirmation at 1:33 pm stating 25-40 minutes for delivery. Food arrived at 2:49 pm. So 75-80 minutes would be more accurate. Fries were soggy and tepid. Burger was decent, but given the wait time are better options..
UPDATE: Gave them another try and it was even worse. After over an hour, I called, and they knew right away who I was, but had no clue how much longer it would be. The order was for $35, which if you look at their prices is pretty good, yet they didn't care. Horrible service. Won't ever give them another try. They don't care.
Posted 2 months ago by Steven W.
WARNING: DO NO ORDER FROM THIS PLACE. Absolutely horrible service and terrible food.
The delivery took over an hour and 15 minutes, the food was inaccurate, cold, and soggy. The man on the phone ("Sean") was INCREDIBLY rude, lied TWICE on the phone about expected delivery time, and did NOT offer a refund.
Posted 3 months ago by Veronica C.
i ordered 3 cheeseburges/all rare/they came well done.
i ordered ketchup,mustard & mayonaise.They sent 3 packages of ketchup only.
i think they should all go back to school to learn how to read or get cooks that are real and not use the pot washer to prepare food.
the 1st time was shear poetry,this time not good.
Posted 3 months ago by vincent m.
Burgers are solid greaseball burgers in a good way and they deliver unusual things things like red bull and candy, but they have no issue taking nearly 2 hours to deliver.
You could probably go there, order, take out, return to wherever you came from and do it again several times in the time they take to deliver.
Posted 3 months ago by Keiji A.
horrible. took 2 hours to get two burgers
Posted 4 months ago by Taylor S.
Just ordered for the first time tonight from this place. Expected delivery was 25-40 mins. After an hour I called. Was told 12-14 mins away. After 1 hour and 20 minutes called again and was told 1-2 mins away. I was assured the food would still be warm when it arrived. After 1 hour and 30 minutes a cold burger and tater tots arrived. The delivery person spoke no English so called a fourth time and was credited my order back. Worst seamless experience in 4 years. Thought the name Blue in the restaurant name referred to something other than the temperature of the burgers.
Posted 4 months ago by Geoff L.
Never brought me my food.
Posted 4 months ago by Olivia R.
My food hasn't even gotten here yet and I ordered it an hour ago (ETA 25-40 minutes) and every time it's "another 10 minutes" - I'd only give them 1 star based solely on the accuracy/speed of delivery, but I'm giving them the benefit of a doubt with how their food actually tastes.
Posted 5 months ago by Jessica H.
This review is based solely on the wait time-took over an hour to get our food.
Posted 5 months ago by Veronica C.
This place may or may not fulfill your order, but they will hang up on you if you call for the status.
Posted 5 months ago by Edward K.
Put in my order at 2:09am and said it was going to be delivered in 20-40 mins. It is now 3:35am and my food is still not here. Most unreliable time estimation and worst service via seamless (and I order a lot)
Posted 5 months ago by yasha a.
Super slow - said it was going to take 25-40 minutes and showed up after an hour. When I called the restaurant to check on my food the person was rude and unhelpful. The food arrived barely warm and edible. I would stay away from this restaurant at all costs.
Posted 5 months ago by Ari Z.
The dessert was not even edible - burger & tater tots were good
Posted 5 months ago by Rodriguez B.
Food is delicious but delivery takes FOREVER
Posted 5 months ago by Monica H.
hour and 30 mins and still haven't received my food.
Posted 5 months ago by mario a.
The food is great, but it takes way too long to get it.
Posted 5 months ago by Andrew F.
Posted 5 months ago by Gerard H.
This order never came. Never confirmed via email. Expecting refund.
Posted 5 months ago by Chris P.
The food has never arrived at my house in less than 90 minutes. I no longer order from this restaurant.
Posted 5 months ago by Cody H.
Food is decent, service terrible. Took more than 2 hours to deliver and rude when we called to inquire.
Posted 5 months ago by brittany d.
never got my order
Posted 5 months ago by William M.
The food hasn't even gotten here and the service is horrible. Ordered 2 hours ago. They keep lying about when the food will arrive. Don't waste your time.
Posted 5 months ago by Zach Z.
Juice was ok but tater tots were out of box
No celery for wings which were cold as well
Just awful service -stay away
Posted 6 months ago by Gloria M.
I've never actually cared enough to rate anything but this place is the worst. I hope they go out of business.
Posted 6 months ago by Tim O.
Took over an hour - the fries weren't even cooked and the burgers were cold.
Might be good if you pick it up but don't recommend it for delivery
Posted 6 months ago by Michael P.
Couldnt agree more with Genesis M. Im done ordering from here. Food is okay and reasonably priced but 25-40 min delivery estimate means 90-100 minutes. And this was the 4th time they were more than 20 min late. Id like to think management will look at this and improve, bit given how many people here seem to have had the same experience as I have, that seems unlikely.
More importantly, if anyone else wants to start a moneymaking business, start a restaurant and make a decent burger and deliver it when you say you will...youll put these guys out of business in a week.
Posted 6 months ago by Shyam M.
It's been 2 hours and my burger still isn't here. Don't order from here if you want to eat at a reasonable hour.
Posted 6 months ago by Duan W.
Delivery was slow, and when my burger arrives it was overcooked, but cold. Could've been good if it had been cooked less and delivered quickly.
Posted 6 months ago by George B.
Food took an hour to be delivered despite 20-40min estimate.
Posted 6 months ago by danielle r.
Always have good food and decent delivery time.
Posted 6 months ago by Nathaniel F.
food came 2.5 hours late - cold, soggy and overcooked
Posted 6 months ago by Steven B.
Took an hour to arrive delivery which is ridiculous unacceptable when they say it take 25 minutes to deliver. Seamless needs to post proper delivery times or I would have never ordered from this restaurant. And on top of this the food was cold.
Posted 7 months ago by Emily S.
I'm done giving this place second, third, and fourth chances. They have consistently delivered long after the expected delivery time. Food is ok, nothing spectacular, but it's cheap. I guess if you have nowhere to be or have no other options, this isn't a bad place. Otherwise, prepare to wait.
Posted 7 months ago by Genesis M.
I really enjoyed this place! I ordered the Blue Burger combo -- food came quickly, and was pretty delicious, especially considering the price! Would definitely order from here again.
Posted 7 months ago by Joseph G.
This is a great burger if what you’re looking for is a classic, no nonsense burger. There are moments where there is nothing you want more than a burger and Blue 9 is the right place to go. The shakes and fries are always classic additions that Blue 9 does well.
Posted 7 months ago by Kavish H.
Posted 7 months ago by Katie R.
I ordered at 12:20 with a 20-40 minute delivery time and wound up with a soggy burger and fries at 1:50. I called and they were rude the first time and didn't answer the second. SO BAD.
Posted 7 months ago by Mindy D.
I ordered waited an hour when I got the order I got bread and meat I guess they forgot the lettuce and tomatoes. I ordered chili cheese fries for 1.50 more and only got 1 cheese... The guy said one my next order he will take care of me laughing at all my questions on the phone... Stay away from this place
Posted 7 months ago by Juan C.
I can't say I really ever write reviews, but this place was awful enough that I felt I needed to. Delivery took more than an hour, food was luke warm, burger tasted like a rubber tire w/ NYC sludge on it. To top it off they forgot to deliver the beverages and told me it would take 30-45 minutes to deliver them. When there's hundreds of options of places to get a burger in NYC this doesn't need to be one.
Posted 7 months ago by Chet R.
Wish I would've read the reviews beforehand, their delivery estimate says 20-40 minutes which is a complete joke. I ordered at work and unfortunately I work on appointments so when I expected to be free within the 20-40 time frame. 40 mins go by and I call them and they tell me 15 mins. I actually pushed an appointment back because I didn't want to leave the delivery guy hanging. An hour after I was told 15 mins, still no food. This place is a joke, do not order.
Posted 7 months ago by Chris C.
Basically every smooth tastes like banana smoothie...
Posted 8 months ago by Yanzhi W.
I like the food. Would be a higher rating if they weren't so iffy on delivery. Miiiiiight be 15 minutes. Miiiiiiight be 60 minutes.
Posted 8 months ago by Mark S.
Used to work near by and I still order delivery. Seriously Frackin good. Always busy but still pretty quick.
Posted 8 months ago by philip e.
delivery time was a bit inaccurate but food is always good, sweet potato tater tots definitely good. Delicious burgers and use good meat.
Posted 8 months ago by James F.
reasonable price. always love their mango chilli dip for the fries! the thousand island dressing just remind me of in-n-out burger in cali. yum!! it's nice to have freshly squeezed juice too.
Posted 8 months ago by michelle w.
My food was over an hour late. The burger wasn't great either.
Posted 8 months ago by Deena S.
Incorrect order--missing items.
Cold food--burger and fries.
Rude customer service when I called the store.
Save your self the trouble and go to McDonalds.
Posted 9 months ago by Deanna O.
I like this place. It's not super amazing quality but good bar food with an accurate delivery time. I like the tater tots a lot.
Posted 9 months ago by Jordan B.
Waited 1 hour first time, more than one hour second time I ordered. Both times the estimated delivery time was 25-40 mins.
This is the only place I've ordered from that was so much slower than advertised.
Posted 9 months ago by Kester T.
slow delivery time
Posted 9 months ago by marsha b.
Worst service! Delivery estimate was twice as long. When I called to check on the order, the restaurant was rude. I have ordered from this place in the past but the delivery estimate is always wrong and you end up with a soggy burger.
Posted 9 months ago by Laura O.
The burgers are always excellent but the fries don't travel well. Delivery is always prompt. Can't go wrong with Blue 9.
UPDATE: fry quality has improved and now they do travel well but delivery times have gotten much much worse.
Posted 9 months ago by Tyler B.
Been waiting for an hour, still nothing. Terrible.
Posted 9 months ago by Katie H.
Took them 2 hours to get my food.
Posted 9 months ago by Jonathan T.
Horrible food that will arrive very late. Skip it !!!
Posted 9 months ago by John W.
Unfortunately all of the negative reviews are correct - you need to add at least an hour to the delivery time. A real shame because I like their burgers, and they never used to have such problems with delivery. But I ordered an hour and a half ago, and still no food..
Posted 10 months ago by Laura F.
Food was decent, but it took over an hour to arrive.
Posted 10 months ago by Amanda R.
I have been eating at this burger place since it opened 15 years ago. It used to be amazing. My family and I were regulars. I have watched the restaurant go downhill
dirtier, etc over the years. I ordered last night and a while of not eating there and positively they were the worst burgers I had ever had. They were dry, cold and bare. The fries were thick and undercooked. The milkshake was watery and flavorless. The mango chili sauce was entirely different. Do not order from there, whatever you do. The place ought to close. This comes from one of their oldest and bet customers.
If they care about the place anymore, they need to clean it and start to care about the food.
Posted 10 months ago by Heather V.
Took 2 hours to get smoothie --- awful
Posted 10 months ago by marie c.
You will wait an hour and a half for a cold burger and soggy tator tots (I've ordered more than once and it's always the same issue). The food isn't bad but if you're hungry, this is a warning that you'll be waiting. And waiting. And waiting.
Posted 10 months ago by leema b.
If I could give zero stars I would. Not for quality of food. After waiting an hour I called the very rude man assured me it was on the way and would be there in 15 mins. So I called 20 mins later he assured me it was on the way and should be there in 5 minutes. After another 10 he told me it was on the way and that they were running "a little late". A little later after an hour and 45 mins on a Sunday night at 9pm. Never apologizing after 2 hours I finally had them cancel my order. Completely unacceptable
Posted 10 months ago by Amanda B.
Took over 30 minutes to tell me they're out of bananas for my smoothie. It's all I ordered and I don't live that far away. Should have just walked over, really.
Posted 10 months ago by tiana b.
The motz sticks are perfect!!
Posted 10 months ago by Grace W.
This is the second time they've screwed up my order. The first time I gave them the benefit of the doubt, the second time there's no excuse. The order was over an hour late and then when I called about it the guy who answered had the nerve to yell at me. By the way, I'm still waiting on my food.
Posted 11 months ago by Amanne S.
This is great fast sloppy food
Posted 11 months ago by Mary F.
Great service. Great food loved the lettuce wrap option because I'm gluten free.
Posted 11 months ago by Alexandria E.
hour and fifteen minutes for a burger + fries like 4 blocks away. just not worth it. do they deliver on time for other people?
Posted 11 months ago by Soren S.
Not happy at all. Looked like it was just thrown in a bag. Mozzarella sticks with no marinara!? Who does that!? No dip at all. Same with the boneless chicken wings. Dry and only a couple packets of ketchup. I think I'll pass next time.
Posted 11 months ago by Todd H.
An hour and a half and still waiting...will not be ordering from here again.
Posted a year ago by Dhaval P.
Food was delicious and came before estimated delivery time! Will definitely order again!
Posted a year ago by Jennifer V.
Burger was ok- it's no Shake Shack. Sweet potato tater tots were delicious even though they were cold. I may have ordered from too far away- food took an hour and 15 minutes to get to me. It might would have been better warm, but the manager was understanding and not rude when I called to find my food. Overall- decent-ish. I'll go in person, by not order from them again.
Posted a year ago by Liz H.
WISH THERE WAS AN OPTION FOR NO STARS. HORRIBLER SERVICE, LITTLE GROCERY STORE BURGERS, DONT KNOW HOW TO FOLLOW INSTRUCTIONS WHERE IT SAIDS 'SPECIAL INSTRUCTIONS' FOR A REASON.
Posted a year ago by Glenny E.
my order never even showed up, called them multiple times and they kept saying it was coming, had to call seamless the order NEVER CAME! customer service does not get worse than that. They shouldn't be allowed to be on seamless at all.
Posted a year ago by Sari G.
Exactly as expected. Food arrived within given timeframe, but was not as warm as I would like, but still good for the price.
Posted a year ago by Isaiah G.
They took over an hour to deliver the food even though they advertised 20-35 minutes. When I called to get an estimate of the delivery time (after they were already late), they told me ten minutes which was a lie. The food was cold. The cheesey tots had no cheese on them what so ever. The grilled cheese wasn't quite a grilled cheese; it was a cheese burger (with lettuce, tomato a hamburger bun) without the meat
Posted a year ago by Alex G.
Live 8 streets away. Waited over 90 min for a burger. Never again. Never.
Posted a year ago by Darrien P.
This place should be kicked off seamless web. Three times I've ordered food when it says 25-40 minutes delivery times. Not once has it showed up in less than an hour. I actually once fell asleep and my doorman called 2 hours later. If you're in no rush, order. If you are, go to the grocery store, buy the ingredients and cook it yourself. That'll be faster.
Posted a year ago by Rahul S.
Should be 0 stars. Ordered 3 smoothies and tater tots and delivery took over 2 hours when the estimate was 25-40 mins. Called several times and the guy was very very rude, complaining to me that the delivery was taking so long because he'd been at work since 6 am. Sounds like a personal problem to me. Especially since it didn't even go out for delivery until over an hour. Would literally never ever order here again and you shouldn't either.
Posted a year ago by Crista R.
Always over an hour for delivery. Usually closer to hour and twenty minutes.
Posted a year ago by John F.
If I could give them a 0 I would!! Delivery took 2 1/2 Hours! I called them and they told me the delivery guy was on the way - 10 minutes max. I was then called 30 minutes later and told "we are out of the cake you ordered. I can give you this cookie sandwich instead (which was half the value)" and told me it would be 10 minutes longer. After another 30 minutes had passed, I had to cancel the order because waiting 2.5 hours on a cold burger for an order estimate that was only 30 minutes and being lied to that the order was already on its way is just insane. DO NOT ORDER FROM THEM EVER AGAIN.
Posted a year ago by Alexandra D.
Food arrived in 95 minutes and it was cold.Highly not recommended !!
Posted a year ago by sezin s.
Always late on delivery, a couple times I didn't get my food. Unapologetic about service - will not order from them again
Posted a year ago by Andrew G.
Always takes more than an hour for delivery. Food is often cold when it arrives.
Posted a year ago by Kate G.
The food will not be on time. In my experience, the food will be at the very least an hour late. Even if you call after the expected arrival time and they tell you it will arrive in the next five minutes, it won't. It'll take at least another 30 minutes or (as is more likely) an hour. It's a darn shame that no other restaurant delivers a passable burger late at night in the East Village because let's be honest, Blue 9 doesn't make a particularly good burger. It's okay if you're kind of drunk, but that's about it. Considering their absolutely puzzling inability to deliver food within an hour of their expected delivery time frame, it would be incredibly easy for another burger restaurant to take Blue 9's business by delivering their food in a more timely fashion. I hope this day comes soon because Blue 9 is so bad at what they do that they don't deserve to exist.
Posted a year ago by Thomas P.
Good cheeseburgers! Everytime I crave one, I get it from Blue 9... It usually comes in a timely manner. The only thing is that, like a lot of people complain about, the fries come a little cold at times. But overall, good food and service.
Posted a year ago by Paula C.
Terrible! Don't do it! Plenty of good options
Posted a year ago by Jason H.
Could I give zero? They will have nothing you order and delivery something you didn't want that is soggy and cold. If you like wasting your money, go ahead.
Posted a year ago by Rachel S.
I was supper impressed that they gave me no problem when I ordered to a wrong address by accident. I was a little upset that when it got to me it was missing the burger! I called them to report the issue and they said they were sending scene,out. It's been over an hour now and in stuck here waiting.
Posted a year ago by Lisa F.
Took over an hour and a half to deliver when the estimate was 20-40 mins, had to cancel my order!
Posted a year ago by Rahel G.
Horrible timing... It takes forever
Posted a year ago by Rusty D.
Was a little wet because of the snow and it had lost some heat. Took an hour and 20 minutes. Called and they said, "Oh, how about 20 minutes?" It had already been an hour and they hadn't started cooking. It's a burger! This isn't filet mignon.
Posted a year ago by Michelle Q.
they suck in service, I ordered a burger 1hour and 30 minutes ago but They did not even leave yet, Such irresponsible place
Posted a year ago by SungJi Y.
Filtered for fastest order times and picked this burger place. The order ended up taking an hour and 45 minutes. I would not suggest eating here as the food isn't worth the time.
Posted a year ago by Elsbeth G.
Said ti would be 30 minutes for food and took an hour and a half. After calling, food showed up cold. Would never order from here again. Schnippers and Clarkes are so much better and more dependable.
Posted a year ago by Steven F.
Over an hour and a half late with delivery - not sure how the food is since it didn't arrive before I had to leave
Posted a year ago by Theodora S.
1.5 hour delivery.
Posted a year ago by Jaime O.
Okay food but always takes longer than the delivery estimate
Posted a year ago by sarah c.
HORRIBLE. I waited an hour for the delivery. Fries are inedible, shake is melted completely, burger is stone cold. NEVER AGAIN. I called to ask about the delivery and was told it was "on it's way". I wish I could get a refund since I basically just threw $16 in the trash.
Posted a year ago by Leila B.
Food never showed up.
Posted a year ago by Michael A.
Worst experience I have had so far ordering food through seamless!! I will never order from this place again.
Posted a year ago by Toni J.
I can't even rate the food because I never received it. Was quoted 25-40 minutes and here I am over 100 minutes later with NO FOOD. They have stopped answering my calls so I can only assume I will never get what I ordered. Superb service!! Will never order from here again.
Posted a year ago by Sara K.
Literally the worst order I've ever received via seamless. Took 2+ hours to arrive and it was soggy & cold.
Posted a year ago by Jenny B.
Slow...but burgers are good! I like it
Posted a year ago by xintong D.
Very good burgers!
Posted a year ago by Camila R.
Took forever even though the restaurant is literally right around the corner from me, food was cold and not good at all. The grilled cheese didn't taste good, seemed like something a person would throw together at home when they ran out of real food. Only good thing was the pistachio milkshake.
Posted a year ago by Christina H.
An hour and a half later...still waiting on my food. Called them half hour ago...still no food.
Posted a year ago by John E.
Terrible service. Confirmed a delivery time of 25-40 mins and it took well over an hour. Food arrived cold and the employee I called seemed not to care at all.
Avoid at all times...WORST delivery ever!!!!!!!!!!!!!!!!!!!
Posted a year ago by Jim F.
The burgers were really good, but it took them almost an hour to get the food here despite living only a couple blocks away and the 20-40 minute estimated delivery time.
So good food, but I wouldn't suggest it if you're hungry right now.
Posted a year ago by Matt B.
Their food took 2 hours to arrive.
Posted a year ago by John C.
This place is very unorganized and took 1.5 hours for my food to arrive. The guy on the phone told me "I haven't made the food yet, so it will be fresh." He also told me that the food would arrive in 15 minutes.. How is that possible? Disappointing to say the least.
Posted a year ago by david p.
Please do not make the same mistake I did - it took almost 2 hours for the food to be delivered, the service when I called was terrible, and the food is not good at all. There is absolutely no redeeming quality about this restaurant - please stay away, and look for another, better place to get food tonight. I wish I could give this place 0 stars.
Posted a year ago by George W.
Lol. An hour and a half late when all I ordered was candy and soda. Nothing needed to be cooked. I just....I can't. This is actually kind of funny. Or it would be if I DIDN'T NEED CHOCOLATE AND CAFFEINE TO FINISH A TERM PAPER. F you Blue 9.
Posted a year ago by Susannah G.
Never ordering from here again. Took an hour and a half to get my order delivered and when it arrived it was the most disgusting thing I've ever seen!
Posted a year ago by Joseph R.
Not to reorder
Posted a year ago by Stefano G.
Food took 67 minutes to arrive
Posted a year ago by Isaac Steven V.
Took more than the stated time and the milkshake wasn't as good as the first time I ordered
Posted a year ago by Faizan A.
ordered fried pickles received waffle fries instead. Honest mistake until you try to call up the restaurant and the phones dont work. Shakes were good.
Posted a year ago by james i.
the burger was raw and wet
Posted a year ago by Catherine C.
I don't normally write reviews but I had the worst experience EVER last night. The food wasn't fast or slow, that was not the issue. I ordered a cheeseburger, double patty, with two portions of fries. When the food arrived it was pretty much thrown at me by the delivery man. I shut the door and opened the bag. The burger was what I ordered and was actually edible. But the fries were soggy and cold. And I'm not exaggerating here, they were actually not hot, potentially not even cooked and cold! They had also given me a small can of coca cola, but there was not 2nd portion of fries. As this was 3am I was too lazy to complain or have them make another delivery. But seriously, I've never had a worse seamless experience and I am not a picky or fussy person! NEVER AGAIN
Posted a year ago by leah b.
burgers are tasty. delivery takes longer than estimated, i've waited over an hour on a couple occasions.
Posted a year ago by nikki c.
Blue 9 is the best late night burger joint in the LES hands downnnnnnnnnnn.
Posted a year ago by Ashley G.
the food took an hour and a half to arrive (after I called them twice, the first time they said they could call the delivery guy and call me right back, and 10 minutes later they never called me back). when the food finally did arrive, it tasted like soggy McDonalds burger and cold fries. Save your money, don't order from Blue 9 Burger
Posted a year ago by Chalen S.
I ordered from this place two hours ago and the food still has not arrived. Every time I call, they say "sorry, it will be another 15 minutes." Ridiculous.
Posted a year ago by Alexander C.
Posted a year ago by Whitley N.
Burger came 30 minutes late and the burger was room temperature and the fries were cold. The milkshake was melted and warm. Never ordering from here again, such a disappointment.
Posted a year ago by Stephanie L.
Avoid. Almost two hours to deliver, guy wouldn't come up so I had to go down to the lobby, and it's cold.
Posted a year ago by steve t.
do not order from here. waiting over an hour and still no food
Posted a year ago by david g.
Where my food bro.
Posted a year ago by Taylor B.
Tick Tock...Tick Tock.. Glad I had nothing to do today. I ordered food an hour and a half ago, and when I called to find out, the manager said the delivery guy got lost and came back without delivering....Can't rate the food, as their delivery guys get lost going 10 blocks straight up the street....Never again!!!!!!
Posted a year ago by Ketan S.
Burger never came.
Posted a year ago by Veronica T.
The food was disgusting and overcooked...they didn't even provide the right condiments. They were over 30 minutes late and incredibly short and rude when I called just to check about my order. Never ordering again.
Posted a year ago by Lia K.
Awful and takes 2-3x as long as advertised.
Posted a year ago by Michael W.
Was quoted 40 minutes. After over an hour I was told ten more minutes. Nobody has shown up yet and it has been 80 minutes. I don't even care what the food tastes like at this point. Just change your estimated delivery time and stop lying to people. Easy fix.
Posted a year ago by Ashley A.
While I love their food, unfortunately they suck at delivery. Expect at least an hour.. they are notorious for waiting until you call an hour after placing the order to actually make your order... but of course they tell you it's on the way will be there in two minutes.... now it's 1 and 1/2 hours later and i ate cereal instead and called them to say don't bother. So i suggest ordering your food 2 hours in advance of being hungry because it is delicious... too bad they can't get their act together. Every time I say i'm never ordering from here again, i do because i crave it... but be warned!
Posted a year ago by Anthony F.
Delivery guy never came. Called to see what was going on and they claimed the delivery guy buzzed the apartment several times. Clearly the missed our order. Suggested that he may have buzzed the wrong apt but they refused to send us our food. EXTREMELY rude and unhelpful over the phone. Got a refund from seamless. SAVE TIME AND MONEY order from somewhere else.
Posted a year ago by Andrew C.
Called them after an hour and they said the delivery just went out. Food came 2 hours after I ordered. Burger and fries were both soggy. Will not be ordering from them again. There are a lot better places for burgers that actually care about their customers!
Posted a year ago by Kadri O.
ugh- what a nightmare. 1/2 of my order arrived 30 minutes late and their customer service team offered 0.0 help + 100% attitude when i called to ask about the other 1/2. i've given them a couple tried because the food is actually pretty decent but no more, don't waste your time!
Posted a year ago by Kristen W.
I just waited an hour and a half for my food. I had to call them to find out what the deal was and they said it was leaving now........Really? So now I have to wait longer and you don't have the mother fucking decency to give me a heads up? Have you heard of the internet and how your customer can very easily rate you for others to see? Hopefully this review will deter just one person from ordering from your lazy ass disrespectful business. Bite me Blue 9.........aaaaannnnd 2 hours later the food finally arrived. Fuck you Blue 9
Posted a year ago by Nicholas B.
Terrible. Arrived was over an hour late - the burger was overcooked, the bun was stale and the fries were cold. So disappoint.
Posted a year ago by kevin b.
I was disappointed before because it took over 2 hours for my food to come...but decided to give them an other chance because I do enjoy their food.
Posted a year ago by Ji Eun C.
they won't come for hours. not worth it at ALL
Posted a year ago by Samantha P.
worst service ever! after waiting over an 1 hour and finally caliing them about my food, I am informed that they are out of the ingredients and haven't even cooked what I ordered yet! WTF, why not call me then? total lack of respect for the client.
Posted a year ago by Vitor S.
Posted a year ago by william W.
Wow, approaching 2 hours now on the wait after a 25/40 min estimation (confirmation email was sent at 11:42pm and its 1:36am). I just called & was told I will be credited my money back by a very rude, extremely defensive host who was anything but apologetic. He stated, "talking on the phone will do nothing so what else do I want?" He was quick to offer me a refund for my food not arriving but the slightest hint of an apologetic tone or maybe some understanding of my frustration of having been told that my food would be here in 25/40 mins and I'm writing this almost 2 hours later (with no food in front of me). I have read the other reviews about this place and there seems to be a very common theme of awful service and extremely late deliveries. My experience confirmed both to be true. Please do your future customers a favor and adjust the expected delivery time. Also, perhaps you might invest in staff who understand basic norms of the service industry. IE if a customer has waited roughly 3-5 times longer than he was told he would a simple apology is appropriate without the aggressively defensive/ very rude tone. People factor in the estimated delivery time when choosing where to order and the fact that this place consistently takes way longer than the time estimation is misleading and dishonest. For shame if this place continues to treat customers in this manner.
Posted a year ago by conrad c.
Never order here! Their 25-40 minute wait is a joke. Your food will take more than an hour, it'll be cold and/or underdone, and soggy to boot. I can't stress enough that no matter how late it is or how few restaurants are open, you should pass on this place.
Posted a year ago by Colin G.
Ordered a burger, fries, milkshake and chicken wings. The wings were not bad, but the burger and fries arrived cold and tasted horrible. The lettuce on the burger was old and wilted. I honestly do not think it would have tasted better if it was hot. The milkshake was too watery, Never ordering from here again.
Posted a year ago by Jessica J.
Delivery said 25-40 hours (which is mainly why I ordered from here - the fastest) and its been an hour and its still not here...
Food finally arrived 75 minutes later... cold and soggy.
Posted a year ago by Karmin L.
If you've ever gotten food at a traveling fair, you know the quality of what you could expect at Blue 9 Burger. The fries were heavily over-fried. The burger tasted like Velveeta smothered a overcooked burger (asked for rare, but it was well done). Really disappointed since other reviews had been more positive & it seemed like it could be a good lunch spot near work.
Posted a year ago by Niels M.
The delivery time said 25-40 minutes. It has been almost 2 full hours and I still have not received my food. I'm never ordering from them again.
Posted a year ago by Ryan K.
love this place late night orders. a little expensive but always on time even at 1am
Posted a year ago by nikita d.
Quick Delivery, good food
Posted a year ago by Oliver T.
Over an hour, still nothing. If they cannot deliver in 25-40 minutes, then changes the estimate...
I've never felt compelled to write a review until tonight. I'm a pretty lenient guy when it comes to delivery; if the food arrives late or isn't very good, I don't make a stink about it because I assume the restaurant is trying its best. Tonight was a completely different story. I was given a 25-40 minute delivery estimate and when my order hadn't arrived in that window, I gave the restaurant a call and was informed that the delivery man was on his way. Twenty minutes later, still nothing. Now my concern shifted to the food itself: I had ordered a Chipwich along with a burger and a melted Chipwich doesn't serve any purpose. The man on the phone assured me that the ice cream would be kept cold throughout and that I should continue to wait for my food. When the delivery man finally did arrive, he repeatedly rang my doorbell and persisted even after I pressed the talk button and told him I was on my way down. Needless to say, at 2 in the morning, my roommates were not too happy. I could still hear the doorbell going off even as I entered the elevator. When I received the food and felt the Chipwich, it immediately smooshed in my hand. I notified the delivery man of this, to which he responded with a smirk, not a single word. The burger was pretty awful, too.
Moral of this story: if it's 12:46 AM and you're craving a burger, don't order from this place unless you want to wait until 2 AM for your delivery, melted ice cream sandwiches, burnt burgers, and rude delivery man who doesn't seem to know how to use an intercom and has no clue about late night delivery etiquette (i.e. try calling the listed phone number before waking everyone up in the apartment and everyone else in the vicinity).
Posted a year ago by Anthony J.
Although the delivery took much longer than expected the food was worth the wait. The burgers are juicy, flavorful, and with just the right amount of sauce. The fries were still hot but a little soggy. If you'd like a tasty burger order from here.
Posted a year ago by Hope G.
Horrible place!! Delivery took over an hour and the fries were really soggy. Don't recommend!
Posted a year ago by jesse c.
Posted a year ago by Catherine J.
I love the mango sauce
Posted a year ago by Megan T.
Food is decent, but delivery always takes double what they display.
Posted a year ago by Stefanie S.
We had the blue 9 burger and the blue 9 burger combo. Not too amazed at all... It was my first and last time ordering from them.
Posted a year ago by Bess S.
Order estimate said 20-40 minutes, and my food arrived about 80 minutes after I placed it. Food was mildly warm, but not worth the wait.
Posted a year ago by Sarah M.
The food was alright at best and it took them a f-ing hour and a half to deliver 2 avenues down. I called the guy after 1 hour and he said it would be delivered in 10 minutes tops but it came after 30 mins. The guy at the store was also very rude when I called about the late delivery. Don't order from this place, it sucks. 99 Miles to Philly has good cheesesteaks and have fast delivery and better fries. Blue 9 is over for me.
Posted a year ago by Yigit Burak O.
Awful experience ordering from here. First they delivered the wrong order, then when I called and asked them to re-deliver the man who answered the phone was rude, used profanity and refused to have the order re-delivered. Never ordering from here again.
Posted a year ago by Jacob S.
Its been over an hour and still no sign of my food even though they told me "its on its way" 30 mins ago. I called back and they said no more than 5 mins. I wont be ordering from here again. If they have no integrity in their word then I question the integrity of their food. The food ended up coming will past an hour. The bread was cold and tots were mushy.
Posted a year ago by Jay D.
Do not order from here unless you have 2 hours to wait around and hope for your food to come. Even called them to ask where the food was and they kept saying it was on its way. Do not order the food isn't even good.
Posted a year ago by sam g.
They took an over an hour and a half to deliver 2 McDonalds size burgers and an order of fries. I will never order from here again. Overpriced, and terrible service!
Posted a year ago by Joe T.
Delivery was an hour-and-a-half late. Food was almost cold when it arrived
Posted a year ago by Sam C.
Called me after 30 minutes to tell me it would be 80 minutes until my delivery. The quote was 25-40 minutes when I ordered. Almost 2 hours to get a burger? What a joke! Don't order here.
Posted a year ago by Michael H.
Horrible delivery time and customer service.
Posted a year ago by adam k.
The delivery time said 25-40 minutes, and I waited 2 hours for cold soggy hamburgers
Posted a year ago by Katya S.
The estimated time was 25-40 minutes and it took over an hour.
Posted a year ago by Sarah G.
I received my food twenty minutes late so by the time it arrived it was cold and soggy. The milkshakes are chalky and not very appetizing. It would take a lot for me to order from here again.
Posted a year ago by Sean B.
Has been consistently 30-40min late for the past 2 weeks. Wtf is going onnnnnn?
Posted a year ago by shawn m.
Took a long time but gaaaaaaahdamn! That guava smoothie is so choice. If you have the means, I highly suggest picking one up.
Posted a year ago by Brad O.
Food arrived in 40 minutes, quite tasty and hot. I have ordered in the past from here and been disappointing with slow service and soggy cold food but this time around they redeemed them selves and the burger was cooked perfectly and fries came hot and crispy.
Posted a year ago by Alexander B.
Food was great except that it was a little cold and soggy, probably due to it taking ONE HOUR AND A HALF getting to me.
Posted a year ago by Max B.
food was tasty, but arrived extremely late
Posted a year ago by James T.
I understand the distance but cold food. No buenom !!!
Posted 2 years ago by tara a.
I order my meal at 11:00PM and did not receive it until 12:35AM! My estimated delivery time was 25-40 minutes. When the hour mark hit, I called the restaurant who kept saying the guy was on his way.
They brought my mozzarella sticks with the sauce! The fries don't have any taste. The burger is OK. I would think twice before ordering from this place again.
Posted 2 years ago by PRISCILLA H.
Mediocre food and really horrible service! :( Not at all what i was expecting from the reviews from other people!
Posted 2 years ago by Terrence M.
The worst. It took an hour and half for the food to arrive (was supposed to be 25-40 min). The fries were cold, shriveled, and disgusting. The milkshake was average.
Posted 2 years ago by Lauren L.
Terrible delivery service. Terrible food. Forgot about my order until I called to remind them about it 40 minutes later. Ended-up taking 2 hours to receive food. Management continually lied to me about the status of the food. Certainly will not take the risk of ordering from here again.
Posted 2 years ago by Frederick S.
Food came 30 minutes late.
Posted 2 years ago by Jason K.
They take forever to deliver and do not warn or apologize. Food is average. Service is horrendous.
Posted 2 years ago by Max B.
Give them the chance and they will mess up your order like it's their job to.
Posted 2 years ago by Arman M.
I'd give this place negative stars if i could. food delivery was over 45 minutes late. the food was cold and disgusting when it arrived. no apologies from the restaurant. never order here!
Posted 2 years ago by Connor A.
One hour later and my food has still not arrived. Doesn't matter if its good at this point, but when they give you an estimate of 25-40 min, they should not take over 1 hour to bring it down 5 blocks. Do not order from here ever.
Posted 2 years ago by Parul P.
Waited for an hour and a half with no sight of my food. When I called to check on my order, they didn't even know where it was. Had to cancel it.
Posted 2 years ago by Anastasia B.
1 hour and 30 mins..still no sign of food and Blue 9 hangs up when I call. Good times.
Posted 2 years ago by Julia H.
1 hour 50 min for delivery. came freezing cold and horrible obviously
Posted 2 years ago by Keith M.
The burger was awesome (hence 2 stars) but the sweet potato tots arrived as a solid congealed glob of orange goo stuck to one side of the carton. Straight to the trash.
Posted 2 years ago by Evelyn D.
For me over the past 2 years or so Blue 9 has been good to me. Maybe it's because I always order from them but typically, the burgers have been hot and the fries have been crispy. Sometimes soggy sure, but it's delivery! The thing I don't like is that they charge for extra sauces when they're unlimited and free in store. I know it's delivery and they can charge for that, but I wish it wasn't.
Posted 2 years ago by Brian L.
The food at Blue 9 is typically great. It's the closest NYC has to In-N-Out Burger. However, the service is so bad lately that I don't think I can order anymore. I ordered my food at 10:15 and it arrived at 11:45. The delivery window was 25-40 minutes. My fries, which are normally great, were super soggy and gross. My burger was covered in lettuce, even though I requested without lettuce. Finally my milkshake, was entirely melted. I hope Blue 9 Burger gets it together.
Posted 2 years ago by shelby k.
Holy god, this place is awful. not only were they literally an hour late. they didnt put cheese on my fries. until I'm dead, I will bash this place to the ground. Seriously, don't ever, ever order from this terrible place. Also the doorman didn't even apologize for being an hour late. I got my money back though.
Posted 2 years ago by Stuart M.
Delivery time is well over the estimate. I got my order about an hour and a half after I placed it. I called the restaurant twice and they said the delivery was 'on its way'. The grilled cheese sandwich I ordered arrived as a plain, untoasted sandwich roll with what tasted like velveeta, tomato and lettuce. The fries might have tasted alright, but arrived cold, so we'll never know.
Posted 2 years ago by Kat B.
Cookie dough shake was a bit melted and tasted too similar to a vanilla shake but the burger was satisfying, given the time of night.
Posted 2 years ago by Felix G.
I Ordered the Blue 9 Firecracker Style Burger with fries. The order took about 45 minutes to arrive, which is just long enough to be annoying. The first thing I noticed when I opened the bag was that the food was hot and steamy. The paper bag was actually pretty soggy, & unfortunately so were the fries. The burger was good but nothing special, the Chili sauce topping was spicy enough without being too hot. Nutshell: I will order again when I'm not in a hurry, but I will not order fries.
Posted 2 years ago by Christopher T.
Great burger! okay fries
Posted 2 years ago by Nizar J.
the food came and it was very cold ... cold fries don't taste that good plus it was very soft . i would never order from here again...... the burger was wet and just nasty
Posted 2 years ago by samantha j.
Delivery took over an hour and a half (estimate was 20 minutes).
Posted 2 years ago by Eileen O.
The food is good but delivery is pretty much guaranteed to be slow. You will regularly wait over an hour for Blue 9 Burger...
Posted 2 years ago by Nick S.
great burger and the fries came crispy and hot. Best milk shakes
Posted 2 years ago by Thomas K.
one star because the burgers are good. terrible service!! almost two hours, and two calls later...still no food!
Posted 2 years ago by tish y.
Burgers are good but small. Not really worth the $ unless your desperate for a burger.
Posted 2 years ago by Nahom D.
Cold burgers and warm smoothies 1.5 hours after I ordered it. I blame this on Seamless as much since they estimated 25-40 minute delivery time. Place is a mile away from my apartment...
Posted 2 years ago by Luis V.
An absolute mess; Burgers are stale and gross and each of the times I've ordered from them, the food is packed as if it's packed for a dog; Burgers tossed haphazardly into the bag, fries are upside down or tossed in and covered with a paper bowl, resulting if your getting a mushy, wet mess of fries.. Want cheese fries? Their "cheese fries" come as the mentioned wet, limp fries and with a side of "cheese" sauce in a little plastic cup. This place is disgusting, stay clear of it.
Posted 2 years ago by Jay N.
ordered the cheeseburger with grilled onions, handcut cheese fries, and an oreo shake. love their shake and smoothie options. like that they have a grilled onion option. dont love that they dont have a mushroom option. very inexpensive. I'll let you know how it tastes.
Posted 2 years ago by amanda b.
Good Fast food delivery burguer, even the fries were delivered nicely.
Posted 3 years ago by Carlos F.
Top five burger joints!
Posted 3 years ago by Alexandra G.
food was just fine, not a bit better, and i was waiting for a hour and a half
Posted 3 years ago by robert b.
Posted 3 years ago by trent s.
I am a huge supporter of Seamless and order quite frequently. Ordering from Blue 9 Burger was one of the most horrible experiences I have had on the platform and I will not be a repeat customer. Having an estimated delivery time of 25-40 minutes I placed a small order. I waited over an hour before checking with the restaurant. After calling twice and being told it was "Out for delivery" I began to lose my cool. Once it arrived, nearly an hour and a half later, I opened an incredibly soggy bag of cold fries, a poor excuse for a double cheese burger (come to think of it, there was no cheese), and a lovely $20 charge on my credit card. I gave the restaurant the benefit of the doubt and called to make them aware of my not-so-enjoyable experience. I was treated rudely and told they were busy. I hung up and complained to Seamless, who - as always - was very responsive, refunded my money and provided a discount code for my future purchases.
You are using a great platform to order foor from, but don't place your order with these guys...
Posted 3 years ago by Keith P.
Just horrible greasy burgers, and very expensive for what you get. Delivery service is consistently sub-par as well, have left off items of my order both times without making remuneration. Will not be ordering from here again.
Posted 3 years ago by Kenneth C.
Took over 1 hour to arrive.
Posted 3 years ago by Alexander D.
I ordered only a smoothie and it took an hour to arrive. I live pretty close by...
Posted 3 years ago by Pippa W.
Pretty good (In&Out style) burgers considering the hours they deliver at... Smoothies are pretty good.
Posted 3 years ago by Alexander G.
Took almost an hour and a half to get my order and I only a few blocks away!!!
Posted 3 years ago by Jason R.
fries were overcooked and cold when arrived.
time delivery should be improved
Posted 3 years ago by Genovefa Z.
Pretty good Shake Shack style burger. I didn't get the drink I ordered though, which wasn't ideal.
Posted 3 years ago by Petra S.
food is fine, but took an hour and a half for them to deliver. food was kind of warm, which means it was only sent out over 80 minutes after I ordered. Booo.
Posted 3 years ago by Josh C.
overcooked burger, overcooked fries, measly portions, didnt get my order right. the only reason it gets two stars is because the (wrong) fresh juice they brought was really good.
Posted 3 years ago by rose t.
this burger is the closest I have had to In N Out in NYC. I wish the fries were better, but it was all still delicious!
Posted 3 years ago by Amy B.
Speedy delivery, exactly what you want in a delivered burger. The only thing is food is delivered a little cold.
Posted 3 years ago by Tracey J.
Awful delivery schedule. I waited 1.5hrs and had to call before they sent my food. Not worth the wait for a cold burger.
Posted 3 years ago by Henry K.
my favorite burger spot to get delivered USUALLY quick, always delicious. Great burgers, great cheese fries.
Posted 3 years ago by brock c.
Absolutely the worst fast food delivery place ever... Ordered at 547 and food arrived at 715... I will NEVER order again... I did like their burgers but theres always other burger spots GoodBurger is next in line...
Posted 3 years ago by Samantha Z.
Terrible service. An hour and a half late and cold and soggy.
Posted 3 years ago by Jordan Y.
yum, good burgers
Posted 3 years ago by Lori L.
Delivery took over an hour. Burger is unimpressive for the price and the fries were cold and a weak portion size. The special mango sauce they seem to be pushing is bland and uninspiring. Not worth it
Posted 3 years ago by John t.
They took over an hour to deliver a smoothie with candy.. and the didn't have the flavor ice cream I wanted so i told them not to worry about it.. and the charge still shows up??
Posted 3 years ago by Sasha K.
No better than McDonald's - highly dissapointed
Posted 3 years ago by Sadie H.
Refused to deliver order. Made me get refund from SeamlessWeb
Posted 3 years ago by Bryan L.
I would have given 5 stars most likely if I had eaten at the restaurant, my point being that hamburgers just lose a little if they're not eaten asap, especially the lettuce. Having said that, the burgers were delicious, properly cooked, we had "medieval" combos and the chocolate mousse cake WAS FIVE STAR, it was outrageously good! The fries? Nothing bad but nothing special.
Posted 3 years ago by William E.
Great burger for a great price. These guys are really great. I've gotten calls from them multiple times when they have been out of a certain soda or ice cream. They were nice on the phone and I found it great that they even called instead of just replacing the order with something else. Speedy delivery always and great burgers on the relatively cheap.
Posted 3 years ago by Wesley U.
Delivery times vary. Food does too. Great for the most part. I order from here a lot.
Posted 3 years ago by Michael C.
I just wanted a grilled cheese sandwich, but to meet the minimum I ordered two plus an order of cheese fries. The sandwiches are just hamburger buns with blobs of american cheese and lettuce in the middle. The fries arrived with NO CHEESE. The delivery guy didn't quite get my "upstairs please" over the intercom despite my usual generous pre-tip.
You deserve no one's business Blue 9. No one's.
Posted 3 years ago by Jeremy B.
I generally like the food, I've stopped in the restaurant to eat a number of times. But when I ordered delivery via seamless it took about 30 minutes for them to confirm the order, and then my food arrived with items missing. Maybe it was a hectic night.
Posted 3 years ago by Chris M.
Really good fast food. Like a McD's burgers.
Posted 3 years ago by Scott P.
there food is great. promise.
but delivering fries and a hamburger.... not my best idea. when they got here they were pretty soggy.
Posted 3 years ago by Kate T.
Took over an hour to get the order and it was wrong, soggy and a mess. Order from lucky's the new place much better...
edit: getting better ...just dont order on fridays or saturday delivery takes forever
Posted 3 years ago by Davaish S.
This place has decent food but the service is TERRIBLE! Consistently it takes hours for delivery and when we order something as simple as a scoop of gelato it shouldn't take that long unless they're flying it in from Italy. When I finally got our order it was less than what I supposed to have. Upon calling the place and speaking to the "manager" I was told "Well its $3.00 so go complain to seamless web and have them credit you for ONE on the house". What a joke!
Posted 3 years ago by Jennifer D.
Good for late night bites...
Posted 3 years ago by Shannon B.
WORST customer service ever. They told us to complain to Seamless Web for the bad service, trust me jerk named Sean, we will. They always take at LEAST an hour to bring the food and when it arrives, they are RUDE.
ORDER FROM LUCKY'S! GOOD FOOD AND NICE!
Posted 3 years ago by Sara D.
Took an hour at lunch time to get 1 hamburger delivered. When it arrived it was a soggy sloppy mess.
Posted 3 years ago by Holly P.
I rated the food low, but actually the burgers are fantastic. HOWEVER, I have been waiting for an hour and 20 minutes and still do not have my food. I called 30 minutes ago and they said 10 minutes..... This has happened numerous times and the burgers are beginning not to be worth it.
Posted 3 years ago by Raegan R.
Extremely slow delivery, greasy food
Terrible delivery service. Extremely long wait times (over 1 hour) on 3 occasions. The food here is great, but go there to eat. The food is cold and doesn't satisfy when they deliver it.
Posted 3 years ago by Lauren M.
Burgers are only okay, but the grilled cheese is pretty amazing
Posted 3 years ago by Andy C.
decent burger and fries with a good price.
Posted 3 years ago by Jason K.
This is a tasty burger that won't break the bank. I always go with the Blue 9 -- double cheeseburger, plus tasty Thousand Island dressing for under $5. The fries are good but salty enough that they're hard to eat without ketchup. I've never had the courage to shell out $5+ for one of their smoothies, but I hear they're good, too. Maybe you're braver than I am.
Posted 3 years ago by Brett K.
Soggy burger, strange fries.
Posted 3 years ago by Mitchell K.
Decent burger, but it's really just the same as fast food.
Posted 3 years ago by Tristan B.
Phenomenal burgers but there delivery is awful-cold and soggy by the time it gets to me. Eat in house instead.
Posted 3 years ago by nicki r.
It's not mind-blowing, by any means, but the burgers (and the mango-chili sauce!) is tasty, they deliver late, and they deliver fast. And living towards Ave C makes me have to appreciate their delivery range.
Posted 3 years ago by Yoon Jung K.
I used to love these burgers - they were the closest thing to In n Out I could find on the East Coast. They have been mediocre lately. I like the "styles" they added to the menu (medieval style, firecracker style, etc.) but my last delivery took a long time and the burgers were smushed and messy when they finally got here. It's hit and miss.
Posted 3 years ago by darci r.
Great Burgers. Rumor has it their owned by In n Out which explains why its so good, for those who catch my drift. The fries are much better when you eat there, as they often become soggy when you deliver. Overall great burgers.
Posted 3 years ago by Max M.
I vowed not to return to Blue 9 after witnessing the manager argue with a customer for well over 15 minutes. I got so fed up I left without my food and didn't even try to get my money back. For some reason, I decided to give them one more chance via delivery. I guess I just needed the negative reinforcement. The burger patty had little crunchy bits of gristle or bone in it. And, I left the unused container of special sauce on the table overnight only to find it had EXPLODED by the morning. Seriously. I'm lucky to still be alive.
Posted 3 years ago by Alice L.
Solid burgers with a great meaty taste that is well seasoned. I ordered it medium rare and was happy it came that way - they even offer a bunless lettuce wrapped option! Make sure to add an extra patty to your order!
Posted 3 years ago by ERIC L.
Surprisingly delicious. As a lover of In-N-Out Burger I really liked this place's take on a burger and it left me not feeling as awful as when I eat Five Guys (which is right outside my door). I would recommend the Blue 9 Burger Combo and add an order of the chili sauce. Some might be bummed about paying more for this sauce but it's really worth it. I even dip my burger in it.
Posted 3 years ago by Jonathan Y.
Quick delivery, the burger was great. My only complaint is the fries are ALWAYS underdone, which is a bit frustrating.
Posted 3 years ago by christine K.
The burgers are great here: good price, tasty meat, buttery bun, all the fixins.
The only downside is the wait. One night I waited an hour and a half for my food. During the day, though, it doesn't seem to be much of problem.
Posted 3 years ago by Colin C.
These days, really inconsistent, but usually burned meat and generally tasteless everything else. Too bad, because this used to be a fun place.
Posted 3 years ago by Ben S.
Love the cheeseburger here! French fires are good and potato-y
Posted 3 years ago by Olivia S.
The fries tend to be wet and muchy and not firm and crispy like fries should be.
Posted 3 years ago by Pauline D.
Its like In and out in California. They are slow to deliver to Alphabet City.
Posted 3 years ago by Matt G.
the burger was phenomenal, the fries were a little soggy but would probably be better if ordered in store. would definitely get again!
Posted 3 years ago by Andrea M.
Everything was delicious and stood up to delivery very well (although the fries were a bit hard and rubbery, but what can you do).
Only issue was that I ordered and got charged for a large soda and received a small.
Posted 3 years ago by Daniel C.
This place never gets my order right. I want onions in my burger and and they always forget it.
Posted 3 years ago by Vivian W.
I've ordered from 3 Ave Blue 9 Burger at least 20 times (maybe even more) and love their smoothies and thought the burgers were great.
But starting about 2 weeks ago, the quality of the hamburgers has gone downhill. I thought it was my imagination and reordered 2 more times..Each time has confirmed something has changed in either the quality of the meat or the preparation.
Sadly I won't be ordering hamburgers from them again...Went from great to below average...
Order at your own risk and please post a review if you don't agree with me.
I'd like to be wrong.
Posted 4 years ago by mark b.
This was pretty bad. The fries were undercooked but also soggy. The hamburgers were greasy and nothing special. Both my husband and I ordered chocolate shakes. His was normal but mine was chalky and gross -- I had to throw it away. I wouldn't order Blue 9 for delivery again.
Posted 4 years ago by Holly B.
Always takes at least an hour 1/2 to two hours for delivery
Posted 4 years ago by David R.
I'm kicking myself for giving them a third chance to deliver a complete order, on time and hot.
Posted 4 years ago by patrick j.
A great fast-food burger that might help ease the pain of anyone longing for In-n-Out. We order candy from here all the time-- they have an amazing assortment of Haribo.
Posted 4 years ago by Lucy W.
They should not be on Seamless web, they obviously do not want to be. They confirm your order but they do not deliver unless you repeatedly call them and beg. It took us over 2 hours to get our order. Great place to eat in, but DO NOT ORDER FROM HERE.
Posted 4 years ago by Russell K.
Location is 25 minutes away and it took an hour and 15 minutes for delivery. Food arrived cold and the burger was ridiculously small for it's price. The fries were mush as well.
Horrible. Will never order from this joint again.
Posted 4 years ago by Anthony D.
Worst takeaway experience ever. Order took over 1:45 to arrive, when it did the food was cold and several items were missing.
Posted 4 years ago by Julian M.
Fries were cold and the burger was a little too small and flat for my tasting.
Posted 4 years ago by Nina C.
took over an hour to get my food which was poor quality when it showed up.
Posted 4 years ago by Staci P.
Very slow delivery. Sauce was spilled inside bag. i think the food might have been good if it was delivered better.
Posted 4 years ago by Kris H.
took almost an hour and a half. BS. i cancelled my order and will not order from again.
Posted 4 years ago by Dave M.
POOR SERVICE AND POOR FOOD!!! I received my blue 9 burger in a paper bag smashed, it looked like it had been thrown on the floor! it was also rare not medium rare as I instructed. Mcdonalds cheeseburger actually tastes better! The delivery man practically threw the bag at me, not even a hello or goodbye. WILL NOT BE ORDERING FROM HERE AGAIN AND ADVISE YOU TO DO THE SAME!!!!
Posted 4 years ago by Tatiana M.
The food was an hour late and when I told them I wanted to cancel the order b/c the burger would be soggy, he said to just take the order and check if it was soggy. If it was, I could cancel. I called to cancel and he called me a liar and refused to refund me. The service here is terrible and the food is sub-par
Posted 4 years ago by Christine L.
They have screwed up my order on numerous occasions and taken over an hour to deliver a number of times.
Posted 4 years ago by Paul A.
The bun was good, the burger was just ok, and a bit on the greasy side. The fries were average. There are better places for delivery.
Posted 4 years ago by Jennifer R.
they were late .... but good
Posted 4 years ago by ban a.
The burger was pretty great, fries not so great, ok delivery time.
Posted 4 years ago by Kimo K.
Good burger at a real good price... It's borderline fast food tasting, but not in a bad way if it's what your craving. Almost In n Out style (But better in my opinion!) Fries are really tasty ( i always make them cheese :) ) and delivery is usually very fast, I've never gotten a mistake either.
Awesome shakes and smoothies as well!
Posted 4 years ago by Ashley R.
Great, great burgers. fries were soggy, but good. the service....it took an hour and a half to get the food and when I called, the manager was rude.
Posted 4 years ago by Marguerite B.
The burgers are amazing and they deliver fast.
Posted 4 years ago by Henry P.
Not nearly as much burger as I was expecting considering they ask you for your level of done-ness. Tasted pretty much like a high-end McDonald's burger (which isn't necessarily a bad thing, just not what I wanted). More meat, less bread please. The fries were incredibly soggy and cold but the cheese sauce was great. And the mousse cake? No thanks. Didn't taste like anything. I probably won't order from here again.
Posted 4 years ago by Kirby M.
Better in store. Little too greasy when delivered.
Posted 4 years ago by Ramez K.
Bad service and people that work behind the desk don't care about getting the food out promptly.
Posted 4 years ago by Paul C.
Wimpy burgers. Will never order from here again.
Posted 4 years ago by Trey D.
Food ok but terrible service. I have never had a delivery show up anywhere near on time. I will never order from Blue 9 again
Posted 4 years ago by Bobby S.
Blue 9 Burger Combo is excellent and a terrific deal!
Posted 4 years ago by Kevin R.
burgers are super tasty, not too greasy. love the smoothies too
Posted 4 years ago by Nicola G.
the quality of the burgers has gone down since last year....the bread and meat especially are as cheap as it gets, it's really not worth ordering from them ever again for burgers, even if they're the only thing open late night ... in the past their shakes have been delicious, although i haven't ordered one in 6 months.
Posted 4 years ago by shirley p.
Blue 9 delivers fantastic burgers. So far they have been quick, reliable, and the food has been great. My team looks forward all week to our burger orders on fridays. They are delicious!
Posted 4 years ago by Michael T.
Posted 4 years ago by Evan T.
shazam! awesome greasy, cheesy, beefy pile of just the burger you want. this is not a diner burger. its moo fresh. its moo-licious.
Posted 4 years ago by jp p.
Awful, distrusting, just about the worst lunch you could have.
Posted 5 years ago by Matthew M.
The burgers are greasier than Mcdonalds. They came soggy and drenched in grease. French fries were also very disappointing. Flavorless and soggy.
Posted 5 years ago by Cristina B.
A late night yes.
Posted 5 years ago by Sabrina F.
Posted 5 years ago by Max T.
Order took almost two hours. Definitely was not worth it.
Posted 5 years ago by Ashley J.
All we wanted were some crisp fries and a comforting grilled cheese sandwich. Nothing complicated or fancy, just simple americana for our hangovers.
Unfortunately, all we got were cold hamburger buns with semi-melted cheese, not grilled. The fries, also cold, were a tad soggy, but we were hungry enough to consume them by drenching them in the weird mango chilli sauce that came with them.
Milkshakes weren't bad. The only decent thing about this whole enterprise.
Don't eat here. There are a million other diners that can actually grill a sandwich for you.
Posted 5 years ago by Kathleen O.
Great great burgers. I only wish they had a bigger menu. But when I have a cheeseburger craving they're they ones I go to. And their hours are great.
Posted 5 years ago by Michael H.
The burgers and shakes were actually good, but it took almost an hour to be delivered and while we ordered the combo, they never brought our drinks. They also didn't put chili on one of the burgers that we paid extra for. The fries were a bit cold and not cooked all the way through. Don't think we'll be ordering from them again.
Posted 5 years ago by Rori G.
We ordered from Blue 9 and estimated time of arrival was 25-40 minutes. We received our meal 75 minutes. Our food was cold, my cheese fries came without cheese, the fries were soggy. I called to complain about the delivery time and cold food, their answer......don't order from us again. I will follow that advice.
Posted 5 years ago by James Y.
Don't expect fancy, gourmet burgers -- but for cheap, tasty, juicy, fast-food burgers, Blue 9 is one of the best. Fresh, affordable, tasty burgers cooked to specification. Blue 9 Burger Combo is the way to go. Mango Chili sauce is better than it sounds -- pretty tasty -- but very sweet.
Posted 5 years ago by Gus G.
wrong place to order from. they forget to use meat in the hamburgers.
Posted 5 years ago by Houman P.
amazing 'old-fashioned' style burgers with a great selection of topping essentials!
Posted 5 years ago by Khurram B.
They were two hours late.
Posted 5 years ago by David B.
just like in-and-out, great fast food burgers
Posted 5 years ago by Jordan L.
good simple burger
Posted 5 years ago by scott l.
The grilled cheese is literally a hamburger, with all the fixings, without the burger. It's disgusting. Don't order.
Posted 5 years ago by Halley G.
good this time, french fries are not tasty though!
Posted 5 years ago by Loris L.
Posted 5 years ago by TOBIAS C.
Posted 5 years ago by Robert L.
Ordered delivery. Just some burgers. Guy on the phone mumbled and was basically nasty like it was my fault. Never even acknowledge my order, just hung-up. Food was ice cold. Took 45 minutes. Obviously the delivery guy made other deliveries on the way. They got the order completely wrong. Got fires I didn't order and did not get what I did order.
Posted 5 years ago by James G.
I was expecting so much. The blue 9 Burger was greasy and tasteless. the only flavor it had was from the sauce. I also ordered an paid for a large cheese fries and found an order of regular fires in my bag. bad first experience.
Posted 5 years ago by Eric F.
dont get delivered dont know how it tastes fresh but delivered its soggy
Posted 5 years ago by Dev S.
Don't eat here unless you're a fan of cheap "food." The burger was okay -- sloppy (probably was because I had the meal delivered, though). I asked for no thousand island dressing to be used on the burger, and it was put on anyway. The "cheese" fries weren't so great -- the "cheese" they used was very runny, and my fries were burnt. I also asked for blue cheese dressing on the side, and got runny "dressing" in a plastic pouch. I'd rather pay a little more money and get higher quality food.
I've gotten take-out from Blue9 before, and it wasn't nearly this bad. Don't know if there's a change of ownership/management or what, but I wouldn't advise going here. Try NY Burger Co. instead.
Posted 5 years ago by April B.
their delivery and handling of the food is subprime..
Posted 5 years ago by Victor B.
Awesome burgers and fries, horrible service and delivery. Worth the pain though.
Posted 5 years ago by Chris C.
In-N-Out Burger fans rejoice!!!!!
Posted 5 years ago by Alexa B.
The burgers are great I only wish they were closer to where I work!
Posted 5 years ago by Stefanie G.
Absolutely last time I order from blue 9. Their fries were soggy, it took over an hour, and they forgot some items. Terrible service, and marginally ok food. Try Zaietzeff or any other burger place instead.
Posted 5 years ago by William S.
I waited 1 1/2 hours for a soda and shake. When the food arrived the shake was open in the bag. The management had a complete argument with me when i called to see where the food is
Posted 5 years ago by alan s.
Despite promising fast delivery order took 85 minutes to get here, and when I complained they told the guy to take the burger back. Terrible service, and not even an apology. Would never order from there again.
Posted 5 years ago by Itamar B.
Milkshake spilled over everything. The bag showed up dripping. The food that wasn't covered in milkshake was overcooked. Also, I had paid extra for the "mango infusion" burger and the sauce was not added.
Posted 5 years ago by Megan F.
The delivery was on time but the food was terrible. I got the cheeseburger combo. The burger was awful, the ingredients are not fresh at all, wilted brown lettuce and mushy tomato. They also put in a container of thousand island dressing in my order that tasted like it had not been kept cold. Totally disgusting, I chose this place over Goodburger because the difference in price, but it was not worth the savings.
Order at your own risk.
Posted 6 years ago by Grace H.
horrible. took 2 hours for food to come
Posted 6 years ago by Mahmud R.
Horrific. Took an hour and a half to get food despite "25 to 40 minutes ETA". Burger was soggy and fries were very overcooked. Will not order again.
Posted 6 years ago by Richard A.
Food was delivered within the estimated time. Fries were soggy but decent, the dipping sauce made them much better. Burger was good, no where close to In-n-Out burger though. My strawberry shake tasted more like strawberry milk.
Posted 6 years ago by Jennifer L.
this place is great.
Posted 6 years ago by divya g.
It said the food would take 25-40 minutes. An hour and forty minutes later it was finally delivered. We live 12 blocks away. Ridiculous!
Posted 6 years ago by Vanessa D.
NOT at all like In-N-Out Burger!!!
Posted 6 years ago by Nicole P.
I'd give them a 5 but things are a bit soggy by the time they come, and once we ordered a bunch of the Blue 9 combo #1s and we received a bunch of single patty burgers - still good, but disappointing. If you can, go in person, it's way better - 5+ stars in person.
Posted 6 years ago by Jessica V.
Good burgers and shakes! Fries are good if you order them well-done or extra crispy; otherwise they are a soggy mess. Also very good chocolate mousse cake.
Posted 6 years ago by Carol L.
Worthy late night grub!
Posted 6 years ago by Markian R.
Tasty tasty burger. soggy fries
Posted 6 years ago by Graeme H.
I give this 4 stars based on burger alone. Nice and juicy, bun can absorb moisture. It try's to be the NYC version of IN N' OUT burgers. Fries a little soft and greasy.
Posted 6 years ago by Matt S.
Good, old-fashioned burgers! And great fries!
Posted 7 years ago by Bradley D.
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